IT Management
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Lower Your IT Support Costs While Practically Eliminating Frustrating Computer Problems, Error Messages, and Downtime


Announcing Our New Small Business “Computer Liberation”

A Plan Designed to Lower Your IT Costs While Making Your Network Run Faster and With Fewer Problems

Thanks to our new ITech offering, you can now get all of the computer network support you need for one low, fixed monthly rate without any surprises, hidden costs, or the expense of a full time IT staff! Just look at the benefits:

• You’ll eliminate expensive repairs and data recovery costs. Our network monitoring and maintenance will allow us to see and prevent network problems before they turn into downtime and expensive repair bills. As a matter of fact, we guarantee it.

• You’ll eliminate expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for a technician to show up!

• How does faster performance, fewer error messages, and practically zero downtime sound to you? Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Under this plan we’ll make sure your network receives the critical maintenance it needs for maximum speed, performance, and reliability.

• You will sleep easier knowing the “gremlins at the gate” are being kept out of your network. If you rely on your computer network for daily operations, it's time to get serious about protecting it from viruses, hackers, spyware, and even disgruntled employees. Under this plan, we’ll keep watch 24-7.

• You’ll finally put a stop to annoying spam, pop-ups, and spyware.

Sign up now for a Small Business Computer Liberation Free Audit

 
Significantly Reduce Overhead PDF Print E-mail

In these difficult financial times, everyone is seeking ways of significantly reducing their overhead.  Many companies look to cut expenses in sales and marketing.  Actually, in hard economic times the opposite should be true.  When competition for less available spending is at the highest levels, these budgets should be enhanced.  How do firms like yours accomplish this and at the same time significantly pare expenses?  Namely, forward- thinking companies have been able to reduce sizable amounts of overhead by looking at other areas in their budget that can be outsourced successfully.

Let PICS ITech show you how other firms have been able to lower expenditures by hundreds of thousands of dollars and at the same time improve their efficiency, productivity and services - all for one low, fixed-monthly rate.

Call now to set up an appointment to discuss how ITech can release your company from the ever increasing costs for your in-house IT department.

With PICS ITech there are no surprises, just top-notch service and we never call out sick!

Request a Return on Investment Report

 
Our 100% “You Can’t Lose” Guarantee . . . PDF Print E-mail

100% Satisfaction GuaranteeWe are so confident in our ITech Service that we are willing to back it up with a powerful guarantee that no other IT firm or consultant would dare to make: We guarantee that we will be able to detect, diagnose, and PREVENT any type of network problem from escalating into down-time.

If by some odd chance your network goes down, if you get a virus, a hacker invasion, or any other problem that requires clean up and fixing, we will do all of the work necessary to restore your network back to full speed with no additional service fees to you.

As you saw from the previous real-life examples that we have sited, one simple "glitch" can end up costing you $20,000 to $40,000 in consulting fees. Our ITech Service is an insurance policy against major network disasters and repair bills.

Plus, you and I know that there are plenty of IT firms out there offering some type of network support; but an awful lot of them are new or just getting started in the business. Some will even outsource their clients’ projects to part-time technicians that are between jobs or outsource to companies overseas. Even if they dared to offer a guarantee as strong as ours, you wouldn’t really know whether you could count on them to be around to honor their guarantee if something did go wrong.

We’ve been servicing clients in the Philadelphia area for over 14 years and ALL of our engineers and technicians are full-time employees. That’s why we are so certain we can make the promises we are making and back them up with this rock-solid guarantee.

 
Enterprise-Class Solution Without the Enterprise-Class Expense

Play it smart with PICS ITech, a set of comprehensive IT management services at a predictable and affordable cost. ITech provides top-class IT services and sophisticated set of IT management tools, currently available only to Fortune 1000 companies.

Network Operations Center

Through our paralleled 24x7 Network Operation Center, PICS manages your Information Technology infrastructure, keeping your business running smoothly.

Proactive Approach

We believe in proactive monitoring and preventive maintenance. We work towards making your systems work optimally. It sets you free from all the worries of cost and downtime and allows you to focus on your core business.

Some of Our Powerful Services

• Desktop & Server Administration
• Desktop & Server Preventative Maintenance
• 24/7/365 Server Monitoring, Alerts, & Notifications
• Real-time Network Monitoring, Alerts, & Notifications
• Virus Definition & Prevention
• Server Tuning & Cleaning
• Network/Server Health Reports
• Set up New Users

 
Why Traditional IT Solutions Don't Work PDF Print E-mail

You can't afford downtimeDid You Know?

• Small to Medium Businesses report an average of over 50 hours of lost productivity per employee per year due to IT problems.

• Current IT support providers PROFIT when you face more IT problems rather than less !!!

93% of IT problems can be proactively addressed via remote administration before they turn into performance problems, downtime, loss of data or security breaches.

The Old Way

So many of our new clients are RELIEVED to hear that we are not strong followers of the break-fix method.  We hear stories all the time of how much our new clients paid to previous IT service providers for what amounted to very expensive temporary band-aid solutions that were never implemented fast enough.  This method is fatally flawed in countless ways.  After a few months of our flat-fee, proactive approach, those same clients praise our service for the increased productivity and the serious cost savings that they are realizing.

The New Approach

Play it smart with PICS ITech, a set of comprehensive IT management services at a predictable and affordable cost. ITech provides top-class IT services and sophisticated set of IT management tools, currently available only to Fortune 1000 companies. You get all of this without huge up-front investment or lengthy ramp-up times. In contrary, you get minimal start up time. Our technology allows us to proactively fix issues before they turn into problems and instantaneously attend to a problem to prevent disaster. Experience a higher level of service with PICS ITech. Given the fact that we charge a predictable monthly cost, we profit when our customers have less problems rather than more.

Broadly speaking, we manage everything related to your desktops, networks and servers. PICS does specialized SQL database monitoring, e-mail protection and management, network management, server maintenance, desktop support, performance monitoring, patching, antivirus updates, software deployments and much more. We have teams of certified engineers and technicians delivering high levels of IT support from our Network Operations Center on 24x7 basis.

Aren't You TIRED of UNRELIABLE, UNREACHABLE, UNPREDICTABLE support for your business’ network?

Experience this innovation